Our office
Swansea
Tramshed Tech
Palace
156 High St
Swansea
SA1 1NE-
Telephone
01639 895 677
Elevate Your Online Presence with Expert Strategy, Development, and Ongoing Support
Welcome to User Fusion, where we make your digital dreams a reality. Since 2006, we've been helping businesses grow online by enhancing user experiences and boosting visibility. From planning to support, we're here to guide you through every step. Explore our services and let's build something great together.
Our Mission: Demystifying digital to deliver results
Regardless of whether someone is a member of our core team, a partner agency, contractor or software vendor. We only work with people who share our core values of Innovation, Quality & Integrity.
Innovation:
Embrace creativity, research, and continuous learning.
Committed to seeking new and better ways to deliver solutions.
Quality:
Strive for excellence on every project.
Prioritize client needs, deliver on promises, and exceed expectations.
Integrity:
Work with transparent, honest, and responsible individuals and clients.
Strategy:
Our consultancy services, rooted in industry expertise and proven processes, ensure a tailored website strategy aligned with your business goals and growth plans.
Development:
Backed by a management team with hands-on development experience and skilled developers, we utilize cutting-edge tools and technologies to create fast, reliable, and user-friendly websites.
Support:
We are committed to long-term partnerships with our clients, providing ongoing support to ensure smooth website operations, consistent results, and client satisfaction.
Together, we bring your digital vision to life.
Neil Williams
Managing Director / Web Strategist
Andrew Jones
Technical Director
Mufaddal Nalawala
Senior PHP Developer
Rabab Jambughoda
Senior PHP Developer
Dan Coleman
SEO & Analytics Associate
Mark Mclure
UX & Graphic Design Specialist
Adam Amor
Video & Animation Production Associate (Owner @ Bufoon Film & Media)
Jo Hollowood
Graphic Designer / Branding Specialist
User Fusion was founded in 2006 by Andrew Jones & Neil Williams with a mission to enhance User Experience for Welsh small businesses' websites and make the online world accessible to all.
Initially focused on consultancy and web design, the company evolved during the 2008 financial crash to specialize in technical web development, with a commitment to quality that led to successful partnerships with large agencies, enriching our expertise.
From 2011, we directed our focus towards collaborating directly with B2B organizations and non-profits, leveraging our expertise in web strategies and technical integration.
Expanding our network of trusted partners, we ensure the delivery of high-quality user experiences and functional websites, paving the way for numerous successful projects with exceptional clients.
Here are some testimonials from customers past and present
"User Fusion has been a fantastic partner of IHRB’s for many years, managing the technical aspects of our CMS smoothly and guiding us expertly on a diversity of security and development issues. I couldn’t recommend them more highly!"
Haley St Dennis
Head of Just Transitions, IHRB
“User Fusion has managed our website needs for many years now and we’ve been particularly impressed with their appreciation of the kinds of sensitivities and considerations a human rights organisation needs to integrate into all aspects of web communications. They are very pleasant to work with and are reliable, responsive and provide excellent quality service and advice.”
Jo Reyes
Chief Operating Officer (COO), Global Business Initiative on Human Rights (GBI)
“TMA UK were introduced to User Fusion via a 3rd party who suggested they could take on the development of a new TMA UK website which, is a very complex site, having been taken on by others who were not successful.
They were not wrong. From the offset User Fusion set the wheels in motion, putting together their presentation detailing each step, time frames and costs. Communication has been consistent throughout the entire process which, for me and TMA UK was key, we were kept in the loop at every stage.
The TMA UK website as stated earlier is very complex, with lots of moving parts and must be extremely user-friendly for all visitors. User Fusion seemed to take this in their stride, nothing was ever a problem, they never ever said “no we can’t do that” their answer always was, “yes we can do that and more” or “how about we add this” which made a lot of the previous processes so much better and easier.
It has been an absolute pleasure working with User Fusion and I would highly recommend them for any future projects. I have 100% confidence in their ability."
Nyree Magill
General Manager, Turnaround Management Association UK
“As our wholesale wedding apparel business grew and the demand to manage our B2B and B2C digital presence became a high priority, we partnered with User Fusion to build and manage our company website.
Fast forward nearly ten years, User Fusion has played an integral role in our continued growth by developing three brand websites and one B2B portal. Neil, Andrew, and their team always deliver thorough, innovative, and quality crafted products on time and on budget.
We’ve challenged them with numerous projects involving our ERP, websites, mobile applications, and digital media and every time they go above and beyond to deliver solutions that exceed our expectations.”
Justin Nguyen
VP of Technology & Marketing, Bridal Collective
Click the button below to book a free 15-minute strategy call with our team
At User Fusion, we're committed to your success. With our expertise and dedication, we ensure that your online presence delivers results and exceeds your expectations. Let's collaborate to elevate your digital strategy and achieve your goals. Contact us today to start your journey towards digital excellence.