Our Services

We offer a number of services to help you get the most out of your website by improving its usability:

Expert Reviews

Your website will be carefully reviewed by one of our resident usability experts and will be assessed using a criteria based on the results of over 20 years of academic and commercial usability and HCI (Human Computer Interaction) research. An expert review will iron out the majority of major usability problems found within your website. Expert reviews are cheaper than full blown usability testing because the costs and logistics of working with real users in laboratory conditions are not incurred.

Usability Testing

We also offer a usability testing service for websites. Our testing service differs from our expert reviews because in addition to providing a review, we also test real users completing real tasks on your website. The benefit of choosing this option is that it highlights any hidden problems with the way real users respond to your website, through careful testing and monitoring.

Accessibility Services

Your website needs to be as accessible to as many people as possible in order to maximise your market reach. We can help you ensure this with our knowledge and expertise. For more information please visit our Accessibility section.

How Our Services Can Help You

Our testing services will help you to get the most out of your website. By acting on the information uncovered by our testing and reviews, you will immediately begin to see an improvement:

• More visitors will convert into customers.
• Visitors will find what they want more easily ensuring customer satisfaction.
• Satisfied customers will become repeat customers.
• Your monthly bandwidth charges may be reduced because less people will be visiting the wrong pages by mistake.
• Your company's professional image will improve. A great website belongs to a great company!

If you would like any more information on our services or what we could do for you feel free to contact us.